Frequently Asked Questions
Everything you need to know about shopping with Easy-Going for your home essentials.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location. Large furniture items may require scheduled freight delivery, which can take 10-14 business days.
Do you offer a return policy if the item doesn't fit my space?
Yes, we offer a 30-day 'Peace of Mind' return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply for non-defective items.
Are your materials sustainably sourced?
At Easy-Going, we prioritize quality and ethics. Many of our wooden pieces are FSC-certified, and we use recycled materials in our textile lines whenever possible to ensure your home is both beautiful and eco-friendly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for larger home investments.
How can I track my order once it has shipped?
As soon as your order leaves our warehouse, you will receive an email notification with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.
What should I do if my item arrives damaged?
Please inspect your delivery immediately. If your item arrives damaged, contact our support team within 48 hours with photos of the damage and the packaging. We will arrange a free replacement or a full refund immediately.